• Install, configure, and support workstation software, hardware, printers, and phones.
• Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy. 
• Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly.
• Implement applications and software upgrades and troubleshoot any performance issues.
• Train employees in using software and hardware and provide technical support when needed

Requirements and skills

• Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools
• Excellent interpersonal skills
• Ability to maintain confidentiality of company information.