• Answering incoming calls and responding to inquiries from students, parents, alumni, faculty, and staff.
• Providing information about admissions requirements, application processes, academic programs, financial aid, scholarships, and campus resources.
• Assisting with registration, enrollment, and course scheduling.
• Resolving issues related to student accounts, billing, and payments.
• Conducting outbound calls for follow-ups, surveys, and event invitations.
• Documenting all interactions accurately in the university’s CRM system.
• Collaborating with other university departments to ensure timely and effective resolution of inquiries and concerns.

Needed Competency

• Strong communication skills, both verbal and written.
• Excellent interpersonal skills and ability to interact professionally with diverse populations.
• Knowledge of university policies, procedures, and academic programs is a plus.
• Proficiency in computer skills and familiarity with CRM software.
• Ability to work independently and as part of a team.
• Flexibility to work evenings.

• Supervising the staff and workers of the sector assigned to him and following up on the implementation of the work assigned to them.
• Following up with the building supervisors in preparing the buildings during the educational process, examinations, and events that take place inside the university buildings.
• Participating in providing the necessary labor for the whole university and distributing it to the university in the correct manner.
• Responsible for joint responsibility for Any damage to the building, except for the technical equipment.
• Compiling daily follow-up reports for the administration.
• Taking care that all employees in the administration maintain the appropriate appearance for the job and adhere to the seriousness commensurate with the work.
• Dealing with deans, deans, department heads, faculty members, and the supporting staff.
• Approving purchase requests. Solving the problems of workers in the sector.
• Conducting an annual and periodic inventory of the building’s contents of furniture and equipment.
• Following up on the implementation of occupational safety and health instructions. Carrying out the work of the administrative supervisor in his absence.

Needed Competency

• Commitment to seriousness at work.
• Good behaviour and treatment with others.
• Has administrative skills.
• Works under pressure.
• Good looking, strong communication skills

• Develop and execute marketing strategies to increase the brand awareness and sales.
• Identify and target potential clients in the medical sector and present marketing proposals and offers to them.
• Build and maintain good relationships with current and potential clients.
• Provide regular reports on market performance, trends, and competitors.
• Participate in marketing events and exhibitions to promote the brand and increase product awareness.
• Collaborate with the internal sales and marketing team to achieve company goals.

Needed Competency

• Fluent in English
• Ability to work under pressure.
• Excellent communication skills
• Ability to build relationships.
• Ability to work independently as well as part of a team.
• Problem-solving skills
• Creative thinking

• Install, configure, and support workstation software, hardware, printers, and phones.
• Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy. 
• Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly.
• Implement applications and software upgrades and troubleshoot any performance issues.
• Train employees in using software and hardware and provide technical support when needed

Requirements and skills

• Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools
• Excellent interpersonal skills
• Ability to maintain confidentiality of company information.

• Maintain network servers and associated hardware, software, services, and settings.
• Recommend, test, and implement system and security upgrades.
• Consistently monitor and troubleshoot network stability and performance.
• Create, adjust, and maintain network user settings and permissions.
• Write technical support documentation for network systems and applications.

Mandatory Training

• Professional certification, such as CISSP, CCNA, or CCNP

Requirements and skills

• Comprehensive knowledge of networking concepts and computing infrastructures
• Proven skills in network engineering, operations, and performance analysis
• Experience with leading server management and monitoring tools
• Strong communication skills for training and assisting users