Job Requirements: 

• Bachelor’s degree in business administration or a related field.
• Strong communication and writing skills in both Arabic and English.
• Time-management skills and the ability to work under pressure.
• Good proficiency in Microsoft Office and data analysis.
• Accuracy in typing and preparing official correspondences.
• Meeting organization and file-management skills.
• Ability to maintain confidentiality and demonstrate professionalism.
• Problem-solving skills.
• Ability to work independently.
• Fast and error-free typing and data entry.

Job Responsibilities:

• committee Secretariat: Act as the Secretary for designated QA committees, councils, and working groups (e.g., Academic Standards Committee, Quality Review Boards). This is a primary function.
  • Schedule meetings and coordinate attendance for internal and external stakeholders (faculty, deans, external examiners).
  • Prepare and circulate agendas and supporting materials in advance
  • Accurately record, transcribe, and distribute meeting minutes and action points.
  • Monitor the implementation of committee decisions and follow up on outstanding actions with relevant departments.
• Office Management: Manage the daily operations of the QA office, including diary management, handling external correspondence, and organizing travel for external reviewers.
• Documentation and Information Management:
  Document Control: Manage the central repository of all QA documents, including policies, procedures, regulations, and reports.
  • Ensure all official documents (e.g., Quality Handbook, Academic Partnership Handbook, Program Specifications) are accurately formatted, updated, and version-controlled.
  • Facilitate the archiving of all quality assurance records, both physically and electronically.
• Data and Reporting: Assist in the collection and compilation of data required for internal and external quality reports (e.g., student feedback surveys, key performance indicators).
  • Maintain and update internal databases and tracking spreadsheets related to quality review cycles and accreditation status.
• Correspondence: Handle the logging, tracking, and distribution of all incoming and outgoing mail/correspondence for the Quality Unit.
• Quality Process and Compliance Support:
• Accreditation Support: Assist in the administrative preparation for national and international accreditation visits and audits (e.g., gathering required evidence, preparing logistics).
• Review Cycle Support: Provide administrative assistance for program and module approval, periodic reviews, and modifications, ensuring documentation follows university procedures.
• Stakeholder Liaison: Act as a first point of contact for staff and students seeking guidance on quality-related procedures, regulations, or forms.
• Internal Audit Assistance: Support the Internal Quality Audit (AMI) process by arranging meetings and helping auditors access the necessary documentation.