Service Desk
SUE
E-Services
Al-Salam University
نشرت شهرين منذ
Job Description
- Install, configure, and support workstation software, hardware, printers, and phones.
- Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy.
- Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly.
- Implement applications and software upgrades and troubleshoot any performance issues.
- Train employees in using software and hardware and provide technical support when needed.
Job Requirements
- Bachelor’s degree (or equivalent) in computer science
- Project management experience
- Professional certification
- Two years of experience in IT
- Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools
- Excellent interpersonal skills
- Ability to maintain confidentiality of company information.
Experience Needed:
- 3-5
