{"id":20197,"date":"2024-09-14T08:58:58","date_gmt":"2024-09-14T06:58:58","guid":{"rendered":"https:\/\/sue.edu.eg\/careers\/students-activities-coordinator-2-copy\/"},"modified":"2024-09-14T09:24:37","modified_gmt":"2024-09-14T07:24:37","slug":"service-desk","status":"publish","type":"jobpost","link":"https:\/\/sue.edu.eg\/ar\/careers\/service-desk\/","title":{"rendered":"Service Desk"},"content":{"rendered":"<section class=\"css-ghicub\">\n<h2 class=\"css-fwj1k5\">Job Description<\/h2>\n<ul>\n<li><span>Install, configure, and support workstation software, hardware, printers, and phones.<\/span><\/li>\n<li><span>Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy. <\/span><\/li>\n<li><span>Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly. <\/span><\/li>\n<li><span>Implement applications and software upgrades and troubleshoot any performance issues. <\/span><\/li>\n<li><span>Train employees in using software and hardware and provide technical support when needed.<\/span><span style=\"font-size: 30px; font-weight: bold;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<h2 class=\"css-fwj1k5\">Job <span style=\"font-size: 30px;\">Requirements<\/span><\/h2>\n<\/section>\n<section class=\"css-ghicub\">\n<div class=\"css-1t5f0fr\">\n<ul>\n<li>Bachelor\u2019s degree (or equivalent) in computer science<\/li>\n<li>Project management experience<\/li>\n<li>Professional certification<\/li>\n<li><span>Two years of experience in IT <\/span><\/li>\n<li><span>Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools <\/span><\/li>\n<li><span>Excellent interpersonal skills <\/span><\/li>\n<li><span>Ability to maintain confidentiality of company information.<\/span><\/li>\n<\/ul>\n<div class=\"css-rcl8e5\">\n<h2 class=\"css-fwj1k5\"><span class=\"css-wn0avc\">Experience Needed:<\/span><\/h2>\n<ul>\n<li><span class=\"css-47jx3m\"><span class=\"css-4xky9y\">3-5<\/span><\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Job Description Install, configure, and support workstation software, hardware, printers, and phones. Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy. Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly. Implement applications and software upgrades and troubleshoot any performance issues. Train employees in [&hellip;]<\/p>","protected":false},"author":3,"featured_media":13377,"menu_order":0,"template":"","jobpost_category":[54],"jobpost_job_type":[92],"jobpost_location":[55],"class_list":["post-20197","jobpost","type-jobpost","status-publish","has-post-thumbnail","hentry","jobpost_category-full-time","jobpost_job_type-e-services","jobpost_location-al-salam-university"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.5 (Yoast SEO v21.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Service Desk - Alsalam University in Egypt<\/title>\n<meta name=\"description\" content=\"Join our innovative E-Services department as a Service Desk Coordinator and play a key role in enhancing user experience and technical support! We are seeking a detail-oriented and organized individual with a passion for customer service and technology. 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